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Privacy Policy

1. Introduction

At All KY Hoops, accessible via allkyhoops.com, we are deeply committed to protecting your privacy and safeguarding your personal data. We value your trust and understand the importance of handling your information with care, transparency, and respect. This Privacy Policy outlines our approach to data protection and details how we collect, use, store, and share your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of this Policy and Data Controller Role

This Privacy Policy applies to all data collected through your use of the allkyhoops.com website, including data submitted through newsletter sign-ups, online purchases, support inquiries, and other interactions. The data controller responsible for the processing of your personal data on allkyhoops.com is All KY Hoops. For any questions regarding how we process your data, you may contact us at [email protected].

3. Categories of Data Processed

We may collect, use, store, and transfer the following categories of personal data:

a. Usage Data
Includes data about how you use our website, such as your IP address, browser type and version, time zone setting, access times, page views, session duration, referring URLs, and clickstream data.

b. Account Data
Includes your name, mailing address, email address, and telephone number, primarily submitted when registering or updating an account, or purchasing from our site.

c. Profile Data
Includes your communication preferences, browsing habits, interests, past purchases, product reviews, and preferences indicated on allkyhoops.com.

d. Communication Data
Includes all correspondence and interactions with us, including customer support inquiries, live chat records, email threads, and contact form submissions.

e. Technical Data
Includes information about the devices and systems you use to access our services, including hardware model, operating system version, browser plugin types, language settings, screen resolution, and mobile carrier identifiers.

f. Transaction Data
Includes details about payments to and from you, payment methods used, transaction identifiers, billing and shipping information, and order history.

g. Preference Data
Includes your opt-in preferences for newsletters, promotional offers, marketing communications, product alert sign-ups, and feedback survey responses.

4. Legal Bases for Processing

We process your data based on the following legal grounds:

– Consent: Where you have provided express consent (e.g., to receive marketing emails).
– Contractual Necessity: Where processing is necessary for the performance of a contract with you (e.g., order fulfillment).
– Legal Obligation: Where processing is required to comply with applicable laws and regulations.
– Legitimate Interests: For the operation and improvement of our services, fraud prevention, security enhancement, and business development, provided your rights do not override these interests.

5. Your Rights

Under GDPR and CCPA (where applicable), you have the following rights regarding your personal data:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data where justified.
– Right to Restriction: You may request that we limit processing under certain conditions.
– Right to Data Portability: You can request a portable copy of your personal data in a standardized format.
– Right to Object: You can object to data processing activities carried out under legitimate interests or direct marketing.

These rights may be exercised by contacting us at [email protected]. We may require verification of your identity before fulfilling your request.

6. Security Measures

We implement robust security protocols to protect your personal data:

– Data is encrypted in transit using SSL/TLS protocols.
– Access to personal data is strictly limited to authorized personnel under role-based access controls.
– Regular backups ensure data integrity and disaster recovery readiness.
– Employees are trained on confidentiality obligations and security protocols.

While we regularly audit our systems for vulnerabilities, no online platform can be guaranteed secure; however, we are committed to maintaining rigorous cybersecurity standards on allkyhoops.com.

7. International Transfers

Personal data may be processed or stored outside the country of your residence, including in jurisdictions that may not offer equivalent data protection. Where such transfers occur, we rely on:

– Standard Contractual Clauses approved by the European Commission.
– Adequacy decisions where applicable.
– Other lawful safeguards consistent with GDPR and regional guidelines.

8. Data Retention

We retain your data only as long as necessary for the purposes it was collected, including:

– Usage and Technical Data: up to 12 months.
– Account and Profile Data: as long as the account remains active.
– Communication Data: up to 5 years from last contact.
– Transaction Data: up to 7 years for legal and tax compliance.
– Preference Data: until consent is withdrawn or data is updated.

Any data may be anonymized and retained for statistical or analytical purposes indefinitely.

9. Cookie Policy

Allkyhoops.com uses cookies and similar tracking technologies to enhance your browsing experience. Cookies fall into the following categories:

– Essential Cookies: Necessary for core functionalities like checkout, login, and security.
– Functional Cookies: Enhance usability by remembering preferences and settings.
– Analytics Cookies: Help measure site performance and user behavior patterns using services like Google Analytics.
– Performance Cookies: Monitor errors, speed, and overall website health.

10. Cookie Management and Compliance

Upon visiting allkyhoops.com, you are presented with a cookie banner that allows you to:

– Accept all cookies.
– Reject non-essential cookies.
– Customize cookie preferences.

Under GDPR, users in the EU are required to consent before non-essential cookies are activated. Under CCPA, California residents may opt out of the sale or sharing of personal information derived from cookies.

At any time, you can modify your cookie preferences or use your browser settings to manage or delete cookies.

11. Children’s Privacy

We do not knowingly collect or solicit data from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with data without your consent, please contact us at [email protected]. We will promptly delete such information from our systems.

12. Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technology. Significant updates that materially affect your rights or data usage will be communicated via the website or by email. We encourage all users to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: [email protected]
Website: https://www.allkyhoops.com

We are committed to transparency, user rights, and full compliance with applicable data privacy regulations. If you have any privacy concerns, we welcome you to reach out at the contact information above.